Draft a Response to a Guest Review

What You'll Get

A professional, empathetic response to a guest review that you can copy and post directly to TripAdvisor, Google, or Booking.com.

The Prompt

Write a professional hotel response to this guest review. Acknowledge their experience, thank them for their feedback, and if it's negative, mention we're addressing their concern. Keep it under 100 words and sound warm, not defensive.

Review: [paste the full review text here]

Tips

Paste the full review text — not a summary of it — so the AI can mirror specific details back to the guest. Add "mention our [loyalty program / direct booking offer]" to weave in something meaningful beyond a generic thank-you.